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Refund Policy

30 Day Satisfaction Guarantee

If you’re not satisfied for any reason with a Wisdom in Wellness product you purchased from us, simply return it to us for a store credit or a replacement product.  To request your satisfaction guarantee you must submit your request within sixty (30) days of the date of purchase by emailing info@wisdominwellness.com with a copy of your original purchase receipt. 

General Return and Refund Policy

Thank you for choosing Wisdom in Wellness. We strive to provide high-quality products that meet your health and wellness needs. If you are not completely satisfied with your purchase, we offer a 30-day money-back guarantee. Please review our Refund Policy below for more details.

 

1. Eligibility for Refund

 

a. To be eligible for a refund, you must initiate the return process within 30 days of receiving your order.

 

b. The product must be in its original packaging, unopened, and in the same condition as received.

 

2. Initiating a Refund

 

a. To initiate a refund, please contact our customer support team at info@wisdominwellness.com within the 30-day period.

 

b. Provide your order number, the reason for the return, and any relevant details about the product condition.

 

3. Return Shipping

 

a. Customers are responsible for the cost of return shipping.

 

b. We recommend using a trackable shipping service to ensure the safe return of the product.

 

4. Refund Process

 

a. Once we receive your returned item, we will inspect it to ensure it meets the eligibility criteria.

 

b. If the return is approved, we will process the refund to your original payment method within 7-10 days.

 

5. Exclusions

 

a. Refunds are not available for products that have been opened, used, or are not in their original condition.

 

b. Shipping and handling charges are non-refundable.

 

6. Damaged or Defective Products

 

a. If you receive a damaged or defective product, please contact us immediately at [your contact email].

 

b. We may require photo evidence of the damaged or defective item.

 

c. We will provide a replacement or issue a refund for damaged or defective products.

 

7. Lost or Stolen Packages

 

a. Wisdom in Wellness is not responsible for lost or stolen packages. Please ensure the accuracy of your shipping address.

 

8. Changes to the Refund Policy

 

a. We reserve the right to update or modify this Refund Policy at any time. The latest version will be posted on our website.

 

9. Contact Us

 

If you have any questions or concerns about our Refund Policy, please contact us at info@wisdominwellness.com.

 

By making a purchase from Wisdom in Wellness, you acknowledge and agree to the terms outlined in this Refund Policy.

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